Spa Facts to Remember Before Your Visit to The Oasis Spa

Here are some quick facts about The Oasis Spa to remember when visiting our spa in Cold Lake:


When to Arrive/Arriving Late

We ask that you arrive 10 minutes prior to your appointment. This will allow you time to sit down, relax, and fill out any client forms that may be needed. When running late, please call us to let us know, and we will do our best to accommodate you. However, to ensure we stay on time, your treatment time may be limited.


Age Requirements/Child Policy

Since we pride ourselves greatly on having a calm relaxing atmosphere, we do ask that you arrange childcare prior to your visit. Children are welcome in the spa if a treatment is being done on them.


Cancellations or Rescheduling

We do ask that you give us a 24 hour notice if you need to cancel or reschedule your appointment. Failure to provide us with 24 hour notice will result in a fee of 50% cost of the treatment that was booked.


Gift Cards

Gift cards are available for purchase as a spa service or dollar amount. Please note that gift cards are not refundable or redeemable for cash and cannot be replaced if lost or stolen. Gift cards do not expire! And if you are calling from out of town, we would be happy to set one up for you. Online gift card purchases coming soon!


Getting Ready for Your Appointment

For waxing services, do not apply body cream or oil prior to your waxing appointment. Please make sure that your hair is at least ¼ to ½ inch long prior to your waxing service.


Lash Extensions/Lash Tint/Lash Perms

We ask that you please do not wear makeup to your appointment, and keep your eyelashes free of oils.

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